Overview
Due to the nature of food products, we do not accept returns for opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.
Eligibility for Refunds
Refunds or replacements may be approved if:
- The wrong product was shipped
- The item arrived damaged
- The product quality is significantly affected during shipping
Non-Returnable Items
The following items cannot be returned:
- Opened food products
- Perishable goods
- Sale items
- Gift cards
Refund Process
Once your request is reviewed and approved, refunds will be issued to the original payment method within several business days.
Need help?
Contact us at ‘info@handjholding.com’ for questions related to refunds and returns.
